Shipping Policy

1. Shipping Lead Time

Unless otherwise agreed, orders will be shipped within 15 business days of receipt of full payment. Orders are not processed or shipped on weekends and public holidays.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: Delivery time approx. 5 to 7 business days
• Express Shipping: Delivery time approx. 2 to 4 business days

Actual delivery times may vary depending on the destination country and region.

3. Shipping Costs

Shipping costs are calculated based on the total weight of the order and the delivery location. The exact amount will be clearly displayed during the checkout process.

4. International Shipping

We ship worldwide. Please note that additional customs duties, taxes, or import fees may apply to international shipments. These costs are to be borne by the recipient.

5. Shipping Delays

We are not liable for delivery delays caused by unforeseen events, such as natural disasters, strikes, government actions, or customs delays.

6. Shipping Confirmation & Tracking

Once your order has been shipped, you will automatically receive a shipping confirmation by email, including a tracking link. This allows you to track the current delivery status at any time.

7. Delivery Address

You are responsible for the accuracy and completeness of the delivery address you provide. We are not liable for misdirected shipments due to incorrect or incomplete address details.

8. Self-Collection

Self-collection is possible by prior arrangement. Please contact us in good time to arrange a suitable collection date.

9. Contact

For any questions or concerns regarding shipping, please contact us by email at: xianh052@gmail.com